These campus computer help desks assist faculty, staff, and students.
Central IST help desks
- CalMail
- Web hosting: Hosting services provided by Information Services and Technology (IST).
- IST Client Services: Initial point of contact for IST services and for resolution of problems related to IST services or products.
- Network Services and Operations: Design, installation, operation, and management of data networks, telephone, wireless connections, and emergency systems.
- Departmental Onsite Computing Support (DOCS): A recharge service; e-mail docs@berkeley.edu
- IST Knowledge Base: Frequently asked questions, updates, tips, and tricks related to IST services such as CalMail, CalAgenda, campus licensed software, and Connecting@Berkeley.
Central administrative systems help desks
Departmental IT group help desks
- Computer Operations & Information Systems help desk: E-mail coishelp@berkeley.edu.
- College of Chemistry
- College of Natural Resources
- EECS (Electrical Engineering and Computer Sciences): E-mail help@eecs.berkeley.edu.
- Haas School of Business Computing Services help desk: E-mail helpdesk@haas.berkeley.edu.
- International & Area Studies Information & Services
- Letters & Sciences Computing Resources
- Residential Computing
- School of Law Information Systems and Technology: E-mail ist@law.berkeley.edu.
- School of Public Health
- University Relations Information Technology: E-mail urit@berkeley.edu.
Educational Technology Services
- Educational Technology Services: Course websites, classroom-technology support and installation, webcasting, multimedia production, teleconferencing, video and audio, and technology support for campus events.
- bSpace course-website support: Teaching and learning tools for professors and students.
- Classroom Technology: Equipment and classroom information, room keys, audio-visual reservations, frequently asked questions.
- Training and support
- Event support
- Broadcast services
- Video conferencing
- Webcasting
- KALX FM: Campus radio station, at 90.7 FM, Berkeley.
